Privacy Policy

This policy explains how StringCrest Co., Ltd., a company registered in Guangdong Province, China, handles personal information submitted through this website.

Information we collect

When you send a B2B inquiry, we may collect your name, work email, telephone or WhatsApp number, company name, country or region, product requirements and message. Our website may also process basic technical information required to serve pages, prevent spam and maintain security.

How we use information

We use inquiry information to review your request, contact you, discuss products or private-label projects, prepare follow-up information and maintain necessary business records. We do not sell personal information.

Service providers and external links

We may use service providers that help operate the website, deliver inquiry messages or store business records. They receive information only as needed to provide those services. The Contact and About pages use OpenStreetMap map tiles. Links to WhatsApp and Google Maps open services governed by their own privacy terms.

Retention and security

We retain inquiry information only for as long as reasonably needed for the business conversation, recordkeeping and applicable legal obligations. We use reasonable technical and organizational measures, but no internet transmission or storage method can be guaranteed completely secure.

Your choices

You may ask us to correct or delete inquiry information, or object to further business communication, subject to applicable legal and recordkeeping requirements. Contact us using the email below.

International inquiries

If you contact us from outside China, your information may be processed in China and by service providers used to operate the website or deliver your message.

Changes to this policy

We may update this policy when the website, inquiry process or applicable requirements change. The effective date at the top of this page shows the current version.